

Why top-performing teams are built on intentional culture, not perks or values posters.

Uncover how your existing culture is helping or hurting your performance.

Learn 3 key cultural moves smart leaders use to scale teams that own outcomes.

The hidden role culture plays when performance stalls.
Leading indicators that correlate with accountability, retention, and results.
How one law firm turned culture alignment into measurable outcomes.
Your questions answered by Michelle Crawford.





With over 25 years transforming workplace culture across 40+ industries globally, Michelle specialises in helping professional services firms, particularly law and accounting practices, turn culture into a commercial advantage.
Michelle has worked with organisations from Kellogg's to Centennial Coal, bringing evidence-based, data-driven leadership strategies to compliance-heavy, performance-critical sectors.
Her expertise lies in making leadership behaviors like Emotional Intelligence measurable drivers of performance and retention, not just aspirational ideals.
As an author, keynote speaker, and award-winning coach, Michelle is known for her strategic, no-nonsense approach: asking the hard questions, diagnosing what's really driving results, and designing culture systems that scale.
She helps leaders move from values posters to measurable outcomes, because culture isn't soft. It's strategy.
Yes, all registrants will receive the replay.
No. This is a strategy-first session with tools, frameworks, and case examples — not hype.
The content is tailored for professional services firms, but the core concepts apply across people-driven businesses.
Nothing. This leadership masterclass is 100% free. We believe in delivering real value first.